Employee Recruitment System Implementation Strategy Using The Analytical Hierarchy Process (AHP) Method (Case Study at Bank Mandiri Taspen Bandung Branch)
Keywords:
Academic Qualification, Personality, Technical CompetenceAbstract
This study aims to design a strategy for an employee recruitment system using the Analytical Hierarchy Process (AHP) method at Bank Mandiri Taspen. The main problems in the recruitment process are high subjectivity and the absence of a structured decision support system. This study uses a qualitative descriptive approach combined with the quantitative AHP method. Data were obtained through interviews with three internal informants, then analyzed to develop a decision hierarchy structure that includes five criteria: Academic Qualifications, Academic Potential Test, Personality, Technical Competence, and Cultural Fit. Calculations were performed manually using Excel and automatically using the Expert Choice application. The results show that the Academic Qualification Criteria obtained the highest priority score of 0.4927, and Candidate 1 obtained the highest priority score of 0.6174, thus being declared the best candidate. AHP has been proven to increase the objectivity and efficiency of the selection process. Obstacles in implementing this method are the team's limited understanding of AHP and supporting applications. However, informants expressed readiness to try this method if it proves effective. In conclusion, the AHP method can be a strategic alternative in making recruitment decisions that are more measurable and transparent.
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