MCGUIRE, S. J. J.; ROSARY, J. C. C. The Relationship Between E-Service Quality And E-Satisfication. Journal of Management, [S. l.], v. 1, n. 2, p. 132–146, 2022. Disponível em: https://myjournal.or.id/index.php/JOM/article/view/12. Acesso em: 16 oct. 2025.