Implementation of Gamification-based Reward and Recognition System to Increase Employee Motivation and Loyalty

Authors

  • Nita Komala Dewi Universitas Bhayangkara Jakarta Raya

Keywords:

Gamification, Reward and Recognition, Employee Motivation, Employee Loyalty, Regression Analysis

Abstract

This study aims to analyze the effect of gamification-based reward and recognition system implementation on employee motivation and loyalty. Data was collected from 100 respondents in specific industries through questionnaires, and analyzed using multiple linear regression. The results showed that the Challenge element in the gamification system had a significant and positive influence on motivation (B = 0.689, Sig. = 0.000) and employee loyalty (B = 0.208, Sig. = 0.005). The Point, Badge, and Board variables do not show a significant influence on employee motivation and loyalty. The correlation coefficient (R) of 0.839 for motivation and 0.730 for loyalty indicates a strong relationship between the independent and dependent variables. R Square of 0.703 for motivation and 0.532 for loyalty indicates that the model can explain 70.3% of variability in motivation and 53.2% of variability in loyalty. Adjusted R Square of 0.691 for motivation and 0.512 for loyalty indicates the model's good explanatory ability after considering the number of predictors. Based on these results, companies are advised to focus more on developing the Challenge element in gamification-based reward and recognition systems to increase employee motivation and loyalty

References

Armstrong, M., & Taylor, S. (2014). *Armstrong's Handbook of Human Resource Management Practice* (13th ed.). Kogan Page Publishers.

Balahurovska, I. (2024). MANAGEMENT ACTIVITIES TO MOTIVATE AND ESTABLISH EMPLOYEE LOYALTY. Regional Formation & Development Studies, 42(1).

Benedict, B., & Shashwat, K. (2024). Investigating Regulatory Challenges in India's Wine Industry: A Path to Policy Reform for Sustainable Growth. In Dimensions of Regenerative Practices in Tourism and Hospitality (pp. 135-152). IGI Global.

Blohm, I., & Leimeister, J. M. (2013). Gamification: Design of IT-based enhancing services for motivational support and behavioral change. *Business & Information Systems Engineering*, 5(4), 275-278.

Chetty, A., & Blekhman, R. (2024). Multi-omic approaches for host-microbiome data integration. Gut Microbes, 16(1), 2297860.

Chetty, A., & Blekhman, R. (2024). Multi-omic approaches for host-microbiome data integration. Gut Microbes, 16(1), 2297860.

Deterding, S., Dixon, D., Khaled, R., & Nacke, L. (2011). From game design elements to gamefulness: Defining "gamification". In *Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments* (pp. 9-15).

Emilidardi, A. M., Awaludin, A., Triwiyono, A., Setiawan, A. F., Satyarno, I., & Santoso, A. K. (2024). Seismic performance enhancement of a PCI-girder bridge pier with shear panel damper plus gap: Numerical simulation. Earthquakes and Structures, 27(1), 69.

García, D. Á., Cerón, D. Y. C., & Castillo, V. S. (2024). Analysis of farmers' imaginary around the transition and adoption of the new livestock reconversion model in the municipality of Cartagena del Chairá. Southern perspective/Perspectiva austral, 2, 27-27.

Gomathy, C. K., Geetha, V., Reddy, A. S., & Kiran, A. U. (2024, July). Fall detection for elderly people using machine learning. In AIP Conference Proceedings (Vol. 3028, No. 1). AIP Publishing.

Hamari, J., Koivisto, J., & Sarsa, H. (2014). Does gamification work?--A literature review of empirical studies on gamification. In *2014 47th Hawaii International Conference on System Sciences* (pp. 3025-3034). Ieee.

Han, Y., Fu, H., Chen, G., Wang, X., Zhao, Y., Sui, X., ... & Li, Q. (2024). Interfacial engineering of Si anodes by confined doping of Co toward high initial coulombic efficiency. Chemical Communications, 60(2), 220-223.

Han, Y., Fu, H., Chen, G., Wang, X., Zhao, Y., Sui, X., ... & Li, Q. (2024). Interfacial engineering of Si anodes by confined doping of Co toward high initial coulombic efficiency. Chemical Communications, 60(2), 220-223.

Herzig, P., Strahringer, S., & Ameling, M. (2015). Gamification of ERP systems-exploring gamification effects on user acceptance constructs. *Information Systems and e-Business Management*, 13(3), 369-398.

Kaur, H., & Kaur, M. (2024). A Study on Attitude towards Upcycled Food Adoption and its Predictors. RESEARCH REVIEW International Journal of Multidisciplinary, 9(2), 276-284.

Kefas, H. I., Cemal Nat, M., & Iyiola, K. (2024). Satisfaction with human resource practices, job dedication and job performance: the role of incentive gamification. Kybernetes.

Kumar, J., Kumar, G., Mehdi, H., & Kumar, M. (2024). Optimization of FSW parameters on mechanical properties of different aluminum alloys of AA6082 and AA7050 by response surface methodology. International Journal on Interactive Design and Manufacturing (IJIDeM), 18(3), 1359-1371.

Kurganova, N., Filin, М., Cherniaev, D., Shaklein, A., & Namiot, D. (2019). Digital twins’ introduction as one of the major directions of industrial digitalization. International Journal of Open Information Technologies, 7(5), 105-115.

Lee, W., Lu, L., & Li, X. R. (2024). Unlocking the power of gamification: Alleviating reward-sensitivity in promotional interactions. International Journal of Hospitality Management, 119, 103717.

Magioli Sereno, M., & Ang, H. B. (2024). The impact of gamification on training, work engagement, and job satisfaction in banking. International Journal of Training and Development.

Magioli Sereno, M., & Ang, H. B. (2024). The impact of gamification on training, work engagement, and job satisfaction in banking. International Journal of Training and Development.

Mekler, E. D., Brühlmann, F., Tuch, A. N., & Opwis, K. (2017). Towards understanding the effects of individual gamification elements on intrinsic motivation and performance. *Computers in Human Behavior*, 71, 525-534.

Mohammadian, B., Jalilvand, M. R., & Rahimi, M. A. (2024). Cognitive Factors Affecting Serial Entrepreneurs Learning from Failure. Journal of Entrepreneurship Development, 17(1), 120-142.

Mohanty, S., & Christopher B, P. (2024). The Role of Gamification Research in Human Resource Management: A PRISMA Analysis and Future Research Direction. SAGE Open, 14(2), 21582440241243154.

Mohanty, S., & Christopher B, P. (2024). The Role of Gamification Research in Human Resource Management: A PRISMA Analysis and Future Research Direction. SAGE Open, 14(2), 21582440241243154.

Mohanty, S., & Christopher B, P. (2024). The Role of Gamification Research in Human Resource Management: A PRISMA Analysis and Future Research Direction. SAGE Open, 14(2), 21582440241243154.

Morschheuser, B., Hamari, J., Koivisto, J., & Maedche, A. (2017). Gamified crowdsourcing: Conceptualization, literature review, and future agenda. *International Journal of Human-Computer Studies*, 106, 26-43.

Nasrulloh, M. F., Ratnasari, E. D., Umardiyah, F., & Hidayatulloh, F. (2024). The Application of The Co-op Type Cooperative Learning Model Viewed from Learning Independence. SCHOOLAR: Social and Literature Study in Education, 3(4), 259-263.

Peng, Q. (2022). Kajian Pembaharuan Hukum Tentang Dampak Pelaksanaan Pemilu Serentak Tahun 2024. Jurnal Sosial Humaniora dan Pendidikan, 1(2), 01-07.

Robbins, S. P., & Judge, T. A. (2017). *Organizational Behavior* (17th ed.). Pearson.

Sailer, M., Hense, J., Mayr, S. K., & Mandl, H. (2017). How gamification motivates: An experimental study of the effects of specific game design elements on psychological need satisfaction. *Computers in Human Behavior*, 69, 371-380.

Seaborn, K., & Fels, D. I. (2015). Gamification in theory and action: A survey. *International Journal of Human-Computer Studies*, 74, 14-31.

Shinde, S. B., Kulkarni, K. Y., Patil, S., Gudur, A., Shinde, R. V., & Bhende, R. P. (2024). Effect of Integrated Survivorship Model on Physical Health for Breast Cancer Survivors in Rural Area. Asian Pacific Journal of Cancer Prevention: APJCP, 25(2), 401.

Sobandi, R. A. (2023). Employee Motivation (No. 879jm). Center for Open Science.

SURESH, L. (2022). SOCIAL RESILIENCE: THE ROLE OF LOCAL INSTITUTIONS IN ADDRESSING VULNERABILITY IN TIMES OF CRISIS IN THE CONTEXT OF THE COVID-19 PANDEMIC IN INDIA. Challenges to Local Governance in the Pandemic Era: Perspectives from South Asia and Beyond, 79.

Syahlan, D. K., & Kurniawan, A. (2023). Hakikat Kepemilikan dalam Islam (No. zs67k). Center for Open Science.

Tiwari, S., Kesharwani, R., Jha, K. K., Mishra, R., & Gope, P. C. (2024). Microstructural, Texture, and Crystallographic Analysis of SiC Particle Incorporation in Double-Sided Friction Stir Welding of Dissimilar Aluminium Alloys. Materials Today Communications, 109543.

Tiwari, S., Kesharwani, R., Jha, K. K., Mishra, R., & Gope, P. C. (2024). Microstructural, Texture, and Crystallographic Analysis of SiC Particle Incorporation in Double-Sided Friction Stir Welding of Dissimilar Aluminium Alloys. Materials Today Communications, 109543.

Tokzhigitova, A., Yermaganbetova, M., & Tokzhigitova, N. (2023). Determining the Activity of Students Through the Elements of Gamification. International Journal of Engineering Pedagogy, 13(7).

Uthman, A. A., & Victor, A. A. International Journal of Social Science and Human Research.

Werbach, K., & Hunter, D. (2012). *For the Win: How Game Thinking Can Revolutionize Your Business*. Wharton Digital Press.

Xu, Y. (2011). Literature review on web application gamification and analytics. *CSDL Technical Report*, 11-05.

Downloads

Published

27-07-2024

How to Cite

Komala Dewi, N. (2024). Implementation of Gamification-based Reward and Recognition System to Increase Employee Motivation and Loyalty. Journal of Management, 3(2), 401–417. Retrieved from https://myjournal.or.id/index.php/JOM/article/view/210