OKR (Objectives and Key Results)-Based Performance Management Improving Employee Productivity and Performance at PT. Citra Niaga Abadi

Authors

  • Muhammad Ahyat Universitas teknologi Mataram
  • Nizar Hamdi Sekolah Tinggi Ilmu Ekonomi AMM Mataram
  • Zulkarnaen Sekolah Tinggi Ilmu Ekonomi AMM Mataram

Keywords:

Performance Management, Objectives and Key Results (OKR), Employee Performance, Employee Productivity

Abstract

The implementation of an effective performance management system is essential in improving the performance and productivity of human resources in modern organizations. One approach that is widely used today is Objectives and Key Results (OKR). This study aims to analyze the effect of implementing OKR-based performance management on employee performance and its impact on employee productivity. This study uses a quantitative approach with a survey method involving 100 respondents who are employees of PT. Citra Niaga Abadi. The results show that OKR-based Performance Management has a positive and significant effect on Employee Performance (t = 5.401; Sig. = 0.000), while Employee Performance also has a significant effect on Employee Productivity (t = 4.548; Sig. = 0.000). In addition, the F test result of 773.630 with a significance value of 0.000 shows that the regression model used is feasible and simultaneously significant. The coefficient of determination (R² = 0.941) shows that the application of OKR can explain 94.1% of the variation in employee performance changes. The results of this study conclude that the implementation of OKR-based performance management is proven to be effective in improving employee performance and productivity. Through clear objectives, transparency of results, and continuous feedback, OKR can strengthen work focus, team collaboration, and a results-oriented organizational culture.

References

Cahyono, N. D. (2024). Strategic Human Resource Management Practices for Enhancing Employee Engagement and Organizational Performance. Global International Journal of Innovative Research, 2(7), 1429–1444. https://doi.org/10.59613/global.v2i7.229

Cokins, G. (2012). Performance Management Overview (pp. 39–40). John Wiley & Sons, Inc. https://doi.org/10.1002/9781119205548.PART2

Dewi, C. A. M., Fitrisia, D., & Kusumasari, N. M. I. (2025). Studi Literatur: Peran Manajemen Sumber Daya Manusia dalam Meningkatkan Kinerja Karyawan. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 4(4), 6708–6713. https://doi.org/10.56799/ekoma.v4i4.9236

Fazry, R. W. (2025). Pengaruh Greenwashing terhadap Brand Perception dan Keputusan Pembelian: Perspektif Konsumen pada Produk Berkelanjutan di Kota Bandung. Jurnal Kesehatan & Disiplin Ilmu, 3(01), 48-61.

Fazry, R. W., & Sukandi, A. (2025). The Impact of the Work From Home (WFH) Policy on the Productivity of Public Sector Employees in Subang Regency. Journal of Student Collaboration Research, 2(2), 175-184.

Guruprasad, Y. K. (2022). Objectives and Key Results (pp. 45–48). Apress eBooks. https://doi.org/10.1007/978-1-4842-8208-3_8

Hey, R. B. (2017). What is Performance Management (pp. 1–9). https://doi.org/10.1016/B978-0-12-810446-0.00001-3

Lyra da Silva, R. C. (2022). MSL - OKR (Objetivos e Resultados-Chave). https://doi.org/10.6084/m9.figshare.20422185

Mahdi, S. A., & Atifa, Y. (2025). Integrating Continuous Performance Management (CPM) into Organizational People Practices. https://doi.org/10.5772/intechopen.1009692

Möller, K., Marks, D. M., & Ehnimb, L. N. E. (2022). Wie die Implementierung von Objectives & Key Results gelingt. Controlling, 34(6), 39–44. https://doi.org/10.15358/0935-0381-2022-6-39

Niven, P. R., & Lamorte, B. (2016). Objectives and Key Results: Driving Focus, Alignment, and Engagement with OKRs. https://www.amazon.com/Objectives-Key-Results-Alignment-Engagement/dp/1119252393

Pankajakshi, Dr., & Supriya, T. N. (2025). Assessing the Effectiveness of Employee Performance Appraisal Mechanisms in Enhancing Organizational Outcomes. Indian Scientific Journal Of Research In Engineering And Management, 09(07), 1–9. https://doi.org/10.55041/ijsrem51635

S, R. A. P., & Ferils, Muh. (2025). Strategi Manajemen Operasional SDM dalam Meningkatkan Kinerja Karyawan. Jurnal Pengabdian Masyarakat Dan Riset Pendidikan, 4(1), 2898–2906. https://doi.org/10.31004/jerkin.v4i1.2050

Sharma, S., & Prakash, S. (2024). The Role of Technology in Enhancing the Effectiveness of Integrated Performance Appraisal Frameworks. Journal of Informatics Education and Research. https://doi.org/10.52783/jier.v4i3.1725

Silva, R. M. (2022). MSL - OKR (Objective and Key Results). https://doi.org/10.6084/m9.figshare.20422185.v2

Sukandi, A. (2024). Analysis of opportunities and challenges for Subang city within the framework Rebana triangle economic region. Journal of Law, Social Science and Humanities, 2(1), 68-83.

Sukandi, A., & Fazry, R. W. (2025). Factors influencing brand perception in the digital era. Journal of Student Collaboration Research, 2(2), 160-174.

Sukandi, A., Efi, N. A. S., & Sudaryo, Y. (2019). Implementasi digital marketing untuk meningkatkan kepuasan nasabah dan berdampak pada citra lembaga perbankan. Sosiohumaniora, 21(3), 355-364.

Vetter, L., & Herkenrath, C. (n.d.). Objectives and Key Results für ein agiles Performance Management. https://doi.org/10.15358/0935-0381-2023-6-33

Yasa, I. P. B. (2024). Implementation of Performance Management to Increase Employee Productivity. JIHAD: Jurnal Ilmu Hukum Dan Administrasi, 6(3). https://doi.org/10.58258/jihad.v6i3.7407.

Downloads

Published

2025-10-12

How to Cite

Ahyat, M., Hamdi, N., & Zulkarnaen. (2025). OKR (Objectives and Key Results)-Based Performance Management Improving Employee Productivity and Performance at PT. Citra Niaga Abadi. Journal of Law, Social Science and Humanities, 3(1), 119–129. Retrieved from https://myjournal.or.id/index.php/JLSSH/article/view/465