The Effectiveness of Digital Communication in Bridging the Generational Gap in the Workplace

Authors

  • Sari Endah Nursyamsi Universitas Bhayangkara Jakarta Raya
  • Nasaruddin Siregar Universitas Bhayangkara Jakarta Raya
  • Ratna Suminar S Universitas Bhayangkara Jakarta Raya

Keywords:

Digital Communication, Generation Gap, Level Of Education, Work Experience

Abstract

This study aims to analyze the influence of Digital Communication Effectiveness as well as Level of Education and Work Experience in bridging the generation gap in the workplace. The generation gap is a significant issue in the modern work environment, mainly due to differences in perceptions, work styles, and communication preferences between generations. The research method used is quantitative with a multiple linear regression approach. Respondents consisted of 100 employees from various industries, who were randomly selected. The results showed that Digital Communication Effectiveness has a significant and positive effect on reducing the generation gap (p < 0.05), with a contribution value of 69.7% to the variation in the generation gap. In addition, Education Level and Work Experience also have a significant effect but with a smaller contribution. The findings confirm the importance of effective implementation of digital communication in reducing tensions and enhancing intergenerational collaboration in the workplace.

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Published

2024-11-01

How to Cite

Endah Nursyamsi, S., Siregar , N., & Suminar S, R. (2024). The Effectiveness of Digital Communication in Bridging the Generational Gap in the Workplace. Journal of Law, Social Science and Humanities, 2(1), 172–187. Retrieved from https://myjournal.or.id/index.php/JLSSH/article/view/270