EVALUATION OF THE IMPLEMENTATION OF MATURITY RATING IN 2023: RSHS PERFORMANCE MATURITY LEVEL NOT OPTIMAL YET
Keywords:
PSA maturity rating assessment, outcomes-based and process-based measures, RSHS Maturity Level: level 3 (defined level)Abstract
The PSA maturity rating assessment is a way for evaluating PSA performance. The Directorate General of Treasury issued Regulation PER-11/PB/2021 to measure performance achievements and the implementation of good governance in public service agencies by analyzing their maturity level. Assessment takes two approaches: results-based measurement and process-based measurement, and its core ideas are divided into five stages. The purpose of this article is to examine the findings of evaluation reports assessing PSA maturity levels by independent assessors, specifically the Directorate of Financial Management Development at PSA and the Regional Office of the Director General of Treasury in West Java Province. Implementation of maturity level review for fiscal year 2023 based on PSA governance and performance in fiscal year 2022. The evaluation results indicate that the RSHS maturity level is at level 3 (defined level). This number indicates that the quality of RSHS service performance is acceptable but not optimal
References
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