Rifa'i, A., J. Minan, and M. Jafar. “Exploring the Use of Social Media As a Channel for Political Communication and Public Grievances by Local Governments”. Journal of Education and Technology Development, vol. 3, no. 3, Oct. 2026, pp. 90-100, https://myjournal.or.id/index.php/JETD/article/view/706.